Insight, analysis & opinion from Joe Paduda

Nov
2

The WCRI Conference – what to expect

Following close on the heels of the National Work Comp Conference is the annual educational get-together put on by the Workers Comp Research Institute in Boston. This year marks the 28th (or perhaps 29th) edition; the agenda reflects how this industry has evolved over those three decades.
I caught up with WCRI Executive Director Rick Victor yesterday to discuss the conference and get a bit more detail on what’s going to be shared with attendees.
MCM – What are the goals of the conference?
Rick – We are focused on most important issues e.g. narcotics, use and cost of medications, and other cost drivers. We want attendees to come away with hard evidence of the nature of problem and information about solutions, including hard data on their effectiveness.
MCM – Any changes this year from past?
Rick – The format continues to evolve; it is a pretty robust mix of research and includes practitioners who don’t always agree with each other or with WCRI. We think it is important to not stack the deck.
MCM – The agenda has a strong focus on pharma – why and what’s driving it?
Rick – We try to align our research agenda with very important national issues like abuse and diversion of narcotics; as you know this far transcends WC and is a national public health crisis. Public policies about pharmaceuticals in WC are about 10 years behind medical policies and medical utilization, and this needs to change.
Some of the actions that public officials have taken about narcotics are not very well informed and not very sophisticated; there ought to be good opportunities to address this issue, if they have good info to make good decisions. Moreover, public decisions don’t make it easy for payers to get into they need to identify abuse and diversion; our research might help public officials to make better decision about what tools are appropriate.
MCM – There’s a session re hospital expense – what will we learn?
Rick – We see in WCRI’s CompScope(r) benchmarking that in a majority of states hospital costs are a bigger driver than non-hospital costs. Hospital price regulation is an area that is elusive for public officials and we would like to bring a bit more light to that. We’ve developed a new tool that will be unveiled at meeting, a hospital cost index, that will make meaningful and interesting comparisons among and between states.
MCM – I note there’s a surprise ending to this year’s conference – What’s the surprise?
Rick – It’s a big issue, an ‘elephant’. Elephants are big and can be nasty, and we want to help show how you might step out of the way when the charge is occurring. We will focus on an issue that is significantly under appreciated, hopefully to move it higher on the radar screen.
You can register for the Conference here.


Nov
1

The comp conference…

Is looking pretty busy. According to organizer Nancy Grover, this year’s industry get-together will have more folks in attendance than last year. The vendor list is long as well, which bodes well.
Here’s a few of the sessions that caught my eye.
Good friend and colleague Mark walls is moderating the General Session panel featuring many of the big names in comp: Maureen McCarthy of Liberty, Ken Martino of Broadspire, PMA’s Tina Preisig, and Eileen Auen of PMSI are just a few of the headliners.
Tron Emptage of Progressive Medical is speaking on medical foods Wednesday afternoon. Medical foods have gotten big press in California of late and look to be one of those areas ripe for abuse. However, there’s a lot more to this than you might think, and there’s very solid science behind some products, products that offer a much-needed and safer alternative to certain drugs.
Dr Jake Lazarovic, Broadspire’s Medical Director, and Dr Steven Feinberg of American Pain Solutions are leading a session Thursday am on Chronic Pain. These are two highly experienced and very knowledgeable experts who are certain to shed much-needed light on an issue that’s at the top of many an agenda.
A session Thursday afternoon on managing psychosocial issues in comp has a strong panel focused on what may be the knottiest problem in comp.
Of course there’s the usual menu of vendor entertainment options; the mail box has been flooded with invites for the past week. You west coast folks need to remember those of us from the east are three hours behind you; when you’re just getting going we’re nearing bedtime!


Oct
27

Health Wonks – the SuperHero Edition!!!

The deficit battle is on and politicians are in full voice – both in Washington and out on the hustings, where GOP candidates are loudly denouncing health reform as unAmerican and a job killer. Hipsters and greying hippies are occupying Wall Street and Main Street, while Tea Partiers are claiming they hold the title of most outraged. The one percent is wondering what the 99 percenters are so upset about, while the 99 percenters are after their well-coiffed scalps.
Into the bloody fray, with nary a fear for life or health, reputation or career, plummet our worthies, those denizens of the blog-o-sphere that specialize in separating the non- from the -sense, the BS from the fertilizer, the ill-formed opinion from the logically-based interpretation!
Join us as we follow their heroic deeds, gasp as you read their trenchant and timely missives, awed by their grasp of the incredibly-esoteric and yet critically important.
Let’s get it started (cue Fergie…)
First out of the box are Shannon Brownlee and Joe Colucci of the New Health Dialogue. These erudite authors show no trepidation as they take on the opponents of the US Preventive Services Task Force, marshalling cogent, clear language to confront the fallacies of those who would condemn the USPSTF’s stance on prostate screening. Watch out, Newtster!
Closely on their heels comes Maggie Mahar, who is very concerned the USPSTF will get defunded by some knuckleheads in Congress just because some physicians, device manufacturers, and others don’t like hearing their stuff doesn’t work like they say it does. Maggie, Maggie, Maggie! Where is your faith in the goodness of mankind??
Jaan Sidorov wants to make sure we don’t get all amazed by Siri and her techno-friends; we do need people involved in the care process, even if it is telemonitoring.
At the extreme other end of the political spectrum is John Goodman, who’s ‘penned’ an intriguing treatise on what we should be doing about long term care. He has five main points, several of which I – dare I say it – actually concur with. Wonder of wonders!
Chris Langston reports from his first meeting of the Medicare Payment Advisory Commission – that rationer of care also known as MedPAC. No, it’s not a medical device company’s PAC, it’s the group that heavily influences Medicare’s payment and coverage policies. For all those who decry them durn gubmint byoorowkrats, read Chris’ post.
Big news is coming soon, with the Medicare Shared Savings Final Rule amongst the biggest (at least among us kids). Health Affairs has a multi-post entry that you can best find at their blog; discussing the key aspects of the Shared Savings program in detail. If this is your thing, click on!
Tinker Ready’s flavoring her post with a hefty dash of outrage from Boston’s Occupiers – who don’t like the private company – health insurance linkage one little bit.
From deep within the world of insurance, David Wlliams emerges with an explanation of the “Explanation of Benefits” he got from his insurance company, as explained by his provider. It’s pretty entertaining, and surprisingly well-written. Of course, anything that’s remotely readable that comes from an insurer or provider is deemed “well-written”…
On a macro scale, one topic that deserves much more consideration is population health. From that part of the wonking world comes a great post on disparities between – and some of the reasons for – health status in rural and urban areas. Thanks to Kristen Siemering for her entry!
Louise – a very experienced and highly knowledgeable insurance broker in Colorado, thinks the folks predicting the demise of the insurance broker are misguided, misinformed, and just plain wrong. There is value there, value that can’t be replaced easily or cheaply.
Another view comes from Bob Vineyard, who’s commenting on one exchange that seems to be struggling.
Trudy Lieberman’s thinking that those employer policies that don’t provide much coverage and have massive deductibles and copays are not serving employees – or their families – well.
The Insurance Exchanges are slated to play an important role in reform – and California is well on the way with their’s. After multiple meetings and much dialogue with lots of stakeholders, Linda Leu is seeing good progress.
Another perspective comes from Jason Shafrin, who thinks the exchanges may not do much to help competition as many markets are already consolidated.
Gary Schwitzer takes the mass/statistically illiterate/medically ignorant media to task in his post on media’s common mistakes – well, that’s not exactly what it’s about, but pretty close. Gary points out that what you read may well be, well, wrong.
One area that cries out for clear, cogent explanation is the whole hospital readmissions uproar. Fortunately, Bradley Flansbaum’s here to clear things up!
Your faithful author’s contribution is a treatise on what’s REALLY going on in Massachusetts post-reform. Hint – it’s been five years, and things are starting to change – a lot.
Roy Poses continues to shine his very bright light on inappropriate or concerning links between research and commercial entities – as he’s ben doing for as long as I can remember. This week he takes the NYTimes to task for not asking the tough questions about an academic institution’s desire to work more closely with private industry. Roy is great, but I hope he checks under his car before he starts it every morning.
While all the attention is on the health insurance market, Jon Coppelman hasn’t missed a big story in workers comp – the market for insurance looks to be getting harder, with pricing ticking up. That big gust of wind that just went by? Nope, not a hurricane remnant, but a sigh of relief coming from Liberty Mutual, Chartis, Hartford, and the Travelers…
Now that this is put to rest, we can all hit the sack, secure in the knowledge that here, in (YOUR HOME TOWN), we are safe and sound, protected by misinformation by these diligent pursuers of the truth. Or at least their version of it.
cheers!


Oct
26

Will Florida fix its (work comp) drug problem?

This morning’s edition of WorkCompCentral came with the welcome news that legislation has been introduced in the Florida state senate to cap the price of repackaged drugs at the original manufacturer’s AWP plus a dispensing fee.
The bill, which has strong backing from the Chamber of Commerce, insurers, and many employers, is an attempt to forestall a work comp premium increase driven in part by the added cost of repackaged drugs that have added 2.5 percent to employers’ premiums.
Repackaged drugs now account for over half of the drug spend in the Sunshine state, and the cost per script is more than three times what retail pharmacies would charge.
While there are powerful interests backing the bill, repackagers and companies such as AHCS are opening their wallets and unleashing their lobbyists in an attempt to forestall any action.
I don’t know what it will take legislators to pass the bill, and given Gov Rick Scott’s propensity for blind ignorance if not willfull cupidity on these matters he could well veto any bill.
In which case employers will be paying millions more to line the pockets of these repackagers and dispensing/”technology” firms.


Oct
25

Is “ObamaCare” increasing health premiums?

There’s been much discussion of the impact of the health reform bill – the NFIB and GOP Presidential candidates claiming the ACA has already caused insurance premiums to climb, while others are deriding President Obama for his statements that ACA would reduce premiums.
What’s true, and what’s BS?
One way to separate the fertilizer from the poop is to turn to independent sources, such as FactCheck. Another is to go back and see what the President actually said reform would do.
First, FactCheck. In their view, “The [health reform] law has caused only about a 1 percent to 3 percent increase in premiums, according to several independent experts.”
That finding is consistent with reports from other sources, and is based on the changes already in place due to ACA – no upper monetary limits on benefits, covering children to age 26 with no pre-ex exclusions, and no cost preventive care. There’s lots of sources in the link above that verify the 1 – 3 percent figure, including former Bush appointee Gail Wilensky.
Now on to President Obama’s blown promise that reform would reduce premiums. Let’s see what he actually said:
“On Monday I met with representatives of the insurance and the drug companies, doctors and hospitals, and labor unions, groups that included some of the strongest critics of past comprehensive reform proposals. We discussed how they’re pledging to do their part to reduce our nation’s health care spending by 1.5 percent per year. Coupled with comprehensive reform, this could result in our nation saving over $2 trillion over the next 10 years, and that could save families $2,500 in the coming years — $2,500 per family.”
I’d note that the President was making two points;
1) reform and cost reductions from stakeholders would reduce spending by 1.5 percent. Not reform alone.
2) this statement indicates the cost reduction, when spread across every American family, would equate to a reduction of $2500 per family over ten years.
Obama did NOT say that family premiums would drop by $2500 per year, and in his other statements, the President made it clear reform would reduce the RATE OF INCREASE by 1.5 points, not total spending.
That said, it is still premature for any conclusions re the impact of reform on health care premiums, other than the one noted above – initial, already-implemented measures have increased premiums by 1 – 3 percent.
That still doesn’t address why premiums went up nine percent. And I’d argue that the data indicates the differential has much more to do with insurers’ desire to generate margin than any real increase in underlying costs.


Oct
21

Physician dispensing – boy do we have a deal for you!

A friend who happens to be a practicing physician here in Connecticut was approached recently by physician dispensing firm Rx Development with a great offer. The physician could dispense medications right from his/her own office, at no cost and no obligation, and make buckets of money!
How much money?
Well, how about a 4443% markup on Soma’s generic?
Or 4330% on Mobic’s?
2060% on Ultram’s?
But wait. There’s more. The doc can pick her/his own drugs, negotiate for a bigger share of the margin, and Rx Development does all the work, provides all the drugs, handles all the billing, and trains the doc’s staff – all at NO CHARGE!
Of course, this only applies to work comp and auto accident patients.I guess increasing compliance, the avowed intent of physician dispensing, isn’t that important unless you can get paid huge dollars.

Oh well, one should do well if one is doing good! And if one can’t do well, what’s the point of doing good?
I’m hoping the State of Connecticut is aware of this, and takes prompt action to address this practice – which is nothing more than abusing the system to make outrageous profits at the expense of Connecticut’s employers. If you agree, please pass this on to the Connecticut Workers Compensation Commission Chair at
wcc.chairmansoffice@po.state.ct.us
We have GOT to stop this.
Here’s the letter received by the physician.
“Dr. Jenson,
Thanks for taking the time to speak with me this morning. We work with Offices in your area that see workmans comp [sic] patients and assist them with almost every aspect of the visit. Here is some information regarding what we were discussing and what we offer. Also here is a link to the Website. www.rxdevelopment.com
Our largest asset is In-Office Medication. What we do at Rx Development is store only the medications you would like in prepackaged (30,60,90,120 Count bottles) in a cabinet for your workman comp [sic] and auto accident patients. The medication is bar coded and electronically scanned through our web based dispensing system. There is absolutely no out of pocket cost to the Doctors or Patients. We handle everything for you: supplies, collections, set up and training, and tracking of inventory. Not only do your patients have the convenience of having their medical needs addressed in one location, you also capture the profit your [sic] passing onto local drugstores. [emphasis added]
We would love the opportunity to give you a free no obligation consultation to show you what makes us different and show you how easy and effective this really is!!
Here is more information from our Website:
Point-of-Care physician dispensing makes sense for both doctors and patients alike. From the convenience of having prescriptions on-site to the extra revenue doctors can easily generate, Rx Development offers unparalleled medication dispensing services that are above the rest.
In-office medication dispensing or point-of-care dispensing, gives physicians a greater success rate when it comes to managing the treatment process. While patients enjoy the convenience of having their medical needs addressed in one location, doctors achieve maximum medical improvement (MMI) for the injured, getting them back to work as soon as possible. Medication dispensing programs not only expedite Workers’ Compensation, personal injury, and automobile accident claims, but effortlessly yield supplemental revenue sources for the physicians.
· Obtaining Medications–It all begins with the convenience and availability of patient pharmaceuticals at your office. Rx Development will advance the amounts necessary to implement the program including medications that have been properly labeled and packaged in compliance with DEA and FDA regulations.
· Equipment and Supplies–Everything you need to properly dispense medication is at your fingertips. No out-of-pocket costs are necessary; all supplies are included as part of our management. This includes:
· Billing and Collections–Enjoy financial peace of mind while utilizing the Rx Development in-office medication dispensing program. A full suite of pharmaceutical A/R services is available so you don’t have to concern yourself with billing and collections. Rx Development advances the funds to purchase the medications and handles all insurance company reimbursements.
· Inventory Consulting–The Rx Development point-of-care dispensing program helps you maintain adequate inventory without incurring out-of-pocket costs.
· Comprehensive Training–Staff members will be completely trained in administering pharmaceuticals, accessing reports, processing patient requests, and more.
· Supplemental Income–Earn residuals as you provide a convenient service of dispensing pharmaceuticals to your patients without ever leaving your office.
· Industry Updates–Rx Development helps you stay abreast of current industry standards, as well as local, state, and federal regulations. Our knowledgeable advisors will keep your staff informed of the latest updates.”
I’m encouraging my friend to resist the temptation….


Oct
20

Health inflation is down because…

We now know one of – if not the – major reasons health care cost trends have moderated – people aren’t getting care.
– Physician visits were down 8% year over year
– 77% of people delayed visits to the dentist due to cost
– a quarter didn’t get prescriptions filled due to cost.
All this didn’t happen last year, but the trends seem pretty clear.
As we noted last month, this has been good great news for health insurers, who’ve seen profits soar as medical costs for 2010 came in lower than projections, and that trend continued into this year. That said, at least one – UnitedHealth, is forecasting a return to somewhat higher utilization in the current quarter.
I’m not sure that’s going to happen.
Other than an obvious driver of utilization – fewer people with insurance means more people putting off care of all types – there’s one other factor that is almost certainly contributing to the drop off in demand for services – high deductible accounts. More accurately, accounts that don’t have any funds in them.
According to a report released in January by the Employee Benefit Research Institute, at the end of last year the average balance in HSA accounts dropped to $1355. With the number of accounts increasing about 14% from 2009 to 5.7 million, it’s not surprising that the average balance would drop as new accounts would probably have lower balances than older accounts.
But remember that these accounts are meant to fund care up to the deductible, which can range from a thousand dollars to well over five thousand dollars. If there isn’t enough money in the account to cover the deductible, people may be putting off care to save their dollars for when they really need them.


Oct
19

The Massachusetts health reform “disaster”

To hear the current GOP presidential candidates describe it, former Gov. Mitt Romney’s support for the 2006 Massachusetts health care reform initiative was the worst thing since the Spanish Flu.
We can chalk a lot of the hyperbole up to campaigning, but the critics raise some good points.
First, costs have gone up. That’s not surprising as more people are covered, many of whom didn’t have coverage before and therefore likely had medical issues that, once they were insured, they addressed. Moreover, Mass’ per-capita health care costs have been higher than the national average for a long time – this is a structural issue as much – if not more – than a result of reform.
Second, the individual mandate turned out to be a rather unsatisfactory ‘solution’. I’d argue that the problem with the mandate’s design was two-fold – the penalty for failing to obtain health insurance wasn’t stiff enough to drive high enrollment and the individual market was hammered by adverse selection. Some may argue that actual participation results may indicate my pessimism re the low penalty was misplaced.
In the individual market, people could enroll in, and then drop coverage at any time, resulting in some pretty serious adverse selection issues. Someone would need care, sign up for insurance, get the treatment, then stop paying premiums. This was a big problem in the individual market (and I’d argue supports my point about the inadequacy of the penalty).
There’s no question that the big problem is the cost issue – especially in today’s tough economic environment. (I’ll leave aside the ‘should government be this activist’ argument for now)
There are some pretty interesting solutions to the cost problem emerging in Massachusetts, solutions with broader implications for the country.
A couple years back the Mass Blues set up a program basing reimbursement in their HMOs in part on quality; this plan covered over a half-million members and looks to be expanding. Known as an Alternative Quality Contract, the program involves:
“A global, risk-adjusted, fixed payment per patient, with annual increases in line with inflation; and
Performance-based incentives linked to nationally-recognized measures of quality, efficiency and patient experience.”
There’s a pretty thorough description of the program in the link and it’s well worth reading.
With several years’ experience on which to build, Massachusetts’ politicians, health plans, and providers are gradually adopting new business practices, pricing models, and reimbursement methodologies designed to address long-term system costs. The legislation under consideration would put global payments in place for about a quarter of Massachusetts residents covered by Medicaid and state-subsidized insurance and state employees.
One of the more promising steps is a legislative initiative to enable/encourage global payments to provider organizations instead of the current fee-for-service reimbursement system. The concept, which is associated with Accountable Care Organizations, is based on the idea that incentivizing physicians and other providers to maintain and improve the health of members is more cost effective than paying them for each visit and procedure.
While relations between the dominant health care systems and insurers have been pretty combative, there appears to be a thaw in the air. Partners Healthcare, the largest system in eastern Massachusetts, just signed on to the program in a deal that appears to be a major win for cost cutters.
Lest we forget, the Massachusetts reform plan has achieved remarkable success in expanding coverage – a mere two percent of residents are uninsured along with less than one percent of kids.
What does this mean?
Mass’ legislators decided to pass reform first and tackle costs later. There’s no question costs have gone up, in part driven by expanded coverage. There’s also no question that providers and insurers are working together to “bend the cost curve” and their efforts look promising for both lower trend and better care.
Are there lessons we can take for the country as a whole?
Yes. Unsurprisingly, expanding coverage increases costs. But over time, stakeholders, prodded by intelligent legislation and forced to compete not on the basis of risk selection but quality and cost, can and will figure out how to control costs.


Oct
17

Opioids and work comp – the dialogue

There’s an excellent thread in Mark Walls’ LinkedIn group on the impact of opioid abuse on workers comp. Mark’s asked members to publicize the issue and among the fifty-plus comments are many thoughtful and well-considered responses, including several by physicians very knowledgeable about and engaged in the issue.
The dialogue is remarkable for its depth and detail; providers, attorneys, claims professionals, clinical managers, employers and
There’s also at least one provider opining that opioid abuse isn’t a problem and we should just let physicians do what they want because they went to medical school and we didn’t. His ignorance is stunning, but fortunately, his views are held by a minority of one.
The rest of the commenters are well aware of the dimension and impact of the problem, and several advance excellent, and pragmatic, approaches to addressing opioid overprescribing.
I think this social media thing just may take off…
Kudos to Safety National for encouraging Mark to engage in these issues. The impact he’s having is pretty impressive for someone who describes himself as “just a claims guy”.


Oct
14

Herman Cain on health care

The latest meteor crossing thru the GOP presidential race firmament is Herman Cain, the Godfather of pizza.
Only in America.
As difficult as it may be, I’m actually going to attempt to take Cain seriously. Leaving aside his bizarre tax plan, one that would actually dramatically increase taxes on consumption smack dab in the middle of an economic recovery, (that’s been adequately eviscerated by others far more knowledgeable than I in the implications of tax policy) I’ll examine Cain’s rather thin health care resume and policy plans.
That said, one should note that the 9-9-9 is just an interim step in Cain’s three-step process, which concludes with a flat 30% tax on all goods and services – and no other taxes of any kind.
Cain does have a long track record on health care issues – he led the National Restaurant Association back in the early nineties and was a vocal opponent of the Clinton reform efforts. That said, his website and other public statements are long on sound bites and short on substance.
He advocates:
– treating employer and individual contributions for health insurance the same for tax purposes
– repealing the Accountable Care Act and replacing it with expanded tax credits for personal savings accounts for health care
– tort reform
switch from the current Medicare system to some type of voucher for Medicare – how this works is uncertain as there are precious few details, but when you end payroll taxes, you end Medicare…
So what would happen with Cain as President?
Well, health care services and products and procedures and treatments would be taxed at nine percent. Yep, everything from appendectomies to pills, proctological exams, psychological counseling, and PET scans.
Next, Medicare would disappear to be replaced by some form of voucher, where people would try to by coverage from private insurers on the free market. How this would work is…uncertain. I’m not sure how many private insurers would jump at the chance to provide coverage to senior citizens with Alzheimer’s, cancer, heart disease, or osteoporosis…
What did I just write?
I should have said NO private insurers…
That’s about all we can conclude at this point. Until – or rather unless – we get more detail from the Godfather of Pizza, there’s just not enough substance to his soundbites.


Joe Paduda is the principal of Health Strategy Associates

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