Apr
11

The overwhelming crisis of addiction

I’m attending the National Rx Drug Abuse Summit in Orlando. The first conference of its kind, there are representatives from law enforcement, Congresspeople, physicians, Federal regulators, patient advocates and pharma experts, all focused on what this morning’s keynote speaker described as the national health issue with the most potential impact on society.
Nora Volkow MD, director of the National Institute on Drug Abuse, was compelling and factual, but the impression I was left with was chilling. Her data-centric, science-based approach was cooly clinical.
Until you thought about the individuals who underly the data. Families, kids, parents, coworkers, friends, all are deeply affected by what Volkow could have called a national emergency. I’m sure you know someone who’s been directly and deeply affected by prescription drug abuse.
The leading cause of death of Americans aged 1-35 is unintentional injuries; overdoses has surpassed motor vehicle accidents as the leading cause of accidental injuries. 75% of those overdoses involved prescription drugs.
Reps. Nick Rahall, Mary Mack, and Connie Mack are speaking today as well, confirmation of the importance of this issue.
WCRI’s Dr Rick Victor and I are speaking later today about opioids and workers comp; ours is the only comp-focused talk; after listening this morning it’s more clear than ever that the work comp industry must get very, very serious about opioid use in workers comp.


Apr
9

The drug testing controversy

If patients are prescribed opioids, ‘best practices’ calls for
– assessment of risk for dependency and addiction;
– completion of an Opioid Agreement:
– ongoing assessment of pain and functionality; and
– random urine drug testing (UDT).
This last has become – for some – yet another of the myriad ways to suck money out of the workers compensation system. Yet there’s no question UDT is a necessary component of opioid management.
Today’s WorkCompCentral arrived with an excellent piece on the issue authored by Greg Jones. The premise of the article is a flap involving accusations of overbilling by a former employee of a company that allegedly does billing for drug tests.
The details of the controversy aren’t what’s important.
What’s important is for payers to understand two things:
a) drug testing is a critical piece of opioid therapy; and
b) just like physician dispensing, MRIs. PT, surgery, heck almost anything, it can be gamed, over prescribed, abused, and made into the proverbial money tree.

Properly done, drug testing enables physicians to determine if the patient is taking the prescribed drug; if they’re taking other drugs that may be contra-indicated; and/or if the patient is taking illicit drugs. Given the issues with addiction, abuse, diversion, and misuse, drug testing is a critical component of the medical management process.
Grossly over-simplifying the issue, it boils down to this. Fee schedules and reimbursement rules allow physicians and labs to bill multiple codes for multiple ‘tests’ for different drugs – so, the more tests, the more money. Typically, physicians bill for testing that just indicates the likely presence or absence of certain drugs, and a lab bills for ‘confirmation’ using much more sophisticated processes and technology.
There’s a reasonable argument to be made that paying docs to test in their offices encourages compliance with opioid management best practices, as long as the amount paid is also ‘reasonable’. Unfortunately, the research indicates UDT is grossly underutilized; one study found fewer than one of every seven physicians treating patients with opioids test their patients.
In-office testing is also much less reliable than lab-based testing; therefore any office-based test result must be confirmed with a test at an accredited lab.
So, the conundrum is this: payers want to encourage drug testing, but don’t want to get stuck with outrageous bills. There are several tactics payers can use.
1. Inform contracted physicians that drug testing in office will be reimbursed at $XX.XX – a flat rate regardless of the number of drugs tested for.
2. Drop physicians who refuse to comply from your network.
3. Require proof of testing and assurance that the prescribing doc has reviewed the test results and factored those results into ongoing treatment.
4. Contract with a lab for a flat fee to cover a comprehensive list of drugs; this ensures the physician has a full view into the patient’s drug consumption while capping the payer’s fees at a ‘reasonable’ rate.
What does this mean for you?
Drug testing is necessary, it’s also ripe for abuse.

(Disclosure – Millennium Labs is an HSA consulting client)


Apr
5

Work comp pharmacy – the basics

There’s an excellent webinar on the nuts-and-bolts of work comp pharmacy scheduled for April 12. Put on by National Council for Prescription Drug Programs (NCPDP), the webinar features industry experts Jim Andrews, RPh, SVP Pharmacy Services at Cypress Care and Kevin Tribout, Executive Director Government Affairs for PMSI.
Jim and Kevin are very, very knowledgeable and great communicators as well (full disclosure – they’re also good friends and their companies are members of workers compensation PBM consortium CompPharma, LLC).
hat tip to WorkCompWire for the news…


Mar
16

How much will opioids really cost you?

A lot more than you think.
I met with a large workers comp payer recently to discuss (among other things) their strategy regarding long term work comp claims; they have over forty thousand claimants that have been on opioids for extended periods.
The research strongly suggests most of these claimants are addicted/dependent. Others may be diverting, and still others may be hyperalgesic (much more sensitive to pain as a result of long-term usage of opioids).
None of these are good, and most have serious and very costly implications for claim costs.
– very few individuals on opioids are going back to work (while on drugs)
– very few payers are screening for addiction, so they really don’t know if/how many of their claimants are addicted – and therefore don’t know how the potential financial implications (either pay for opioids forever, settle at a very high cost, or treat and successfully resolve the addiction)
– claimants using opioids are at much higher risk for death; one client identified almost sixty claimants that died last year that appeared to die as a result of prescription drugs prescribed for their work comp injury.
– I get the sense that most payers haven’t adequately reserved for these claimants, although the stiff stance of CMS may force them to do so if they have any hope of settling some portion of the block of claims.
This doesn’t have to inevitably become a financial disaster for insurers or employers, although it undoubtedly will for those who don’t take action.
Payers must work with their PBMs to dramatically reduce their exposure. This requires both parties to:
a) identify long-term users,
b) mine their data to determine which claimants may be abusing/misusing/diverting and involve SIU where appropriate,
c) channel appropriate claimants to addiction screening, allocate the resources necessary for weaning and recovery and recognize this will include behavioral therapy will find they can.

What does this mean for you?
These claims are NOT going to resolve themselves. You own it, and you’re going to own it until you’ve got an effective, working plan in place.


Mar
6

Prosecuting drug-dealing docs

A California physician has been charged with murder in the deaths of three patients who died of fatal overdoses. Dr. Hsiu-Ying “Lisa” Tseng, arrested earlier this week in Los Angeles, has been linked to five more fatal overdoses.
Tseng’s arrest comes two weeks after Dr Paul Volkman, the southern Ohio pill mill prescriber, was sentenced to four life sentences by a Cincinnati court. Volkman was convicted of killing four patients; he was associated with eight other deaths but there wasn’t enough direct evidence for convictions in those cases.
The DEA has dramatically stepped up its efforts to identify and charge physicians and pharmacists engaged in illegal distribution of controlled substances. Pill Nation II, the DEA’s latest initiative, resulted in the arrest of eight Florida physicians and two pharmacists, two Colorado docs, last fall, and a long list of other docs engaged in similar behavior.
Patients drove from as far away as Tempe Arizona to see Dr Tseng in her LA County office. Tseng had been under investigation by state and Federal agencies for years. She had been forced to give up her medical license just one day before her arrest, an event that occurred far too late for the three young men, all in their twenties, who had died after taking drugs prescribed by Tseng.
Tseng, charged with 20 counts of prescribing drugs – including oxycodone and aprazolam – for patients with no legitimate need for the drugs, had been under investigation by the DEA since 2007; her office was raided in 2010.
The sister of one of Tseng’s alleged victims had reported Tseng to the local district attorney three years ago, after her brother’s death from an overdose – two years after the DEA investigation began. I’m not pointing fingers at the FDA, rather noting how difficult it can be for law enforcement to:
– learn of the possibility that a crime has been committed
– investigate and determine if a crime has been committed (obtaining necessary judicial authorization for warrants while protecting patient confidentiality if appropriate)
– obtain a commitment from the prosecuting authorities that they support further investigation
– develop and substantiate enough information to give authorities confidence they have a solid case
– coordinate efforts with other investigating entities, develop the charges, and proceed with the arrest.
That’s likely scant comfort for the mother of Joey Rovero, but she’s turned her grief into action, forming the National Coalition Against Prescription Drug Abuse.
What does this mean for you?
If you suspect a doc or pharmacist is prescribing or dispensing illegally, contact the DEA at 1-877-RxAbuse (1-877-792-2873) – it’s confidential.


Feb
23

Physician dispensing and auto insurance

Over the last couple weeks I’ve fielded several calls from automobile insurance companies seeking information about the big drug bills they’ve been getting for physician dispensed drugs.
This is more of an issue in states with high dollar coverage for medical costs, but there’s increasing evidence that physician dispensing is hitting more and more auto claimants in many different jurisdictions.
There’s several reasons these bad actors are pushing into auto.
1. some states are controlling the pricing of repackaged/physician dispensed medications for workers comp, so docs – and their suppliers – are looking for greener pastures.
2. many auto insurers aren’t yet aware of the practice, so they’re just paying the bills without much scrutiny
3. it’s profitable – really, really profitable.
There’s a downside for consumers as well as their insurers. In addition to the added health risks inherent in physician-dispensed medications, these inflated charges also cause insureds to reach their policy limits much faster, thereby running out of insurance coverage for their medical costs.
This is happening in Hawai’i, Michigan, Georgia, Florida, and likely many other states.
So, what’s an auto insurer to do?

I suggest you start by figuring out the size of the problem. Find out the TINs these entities are billing under, total up their charges, scripts, and your payments, and see how bad it is.
If it’s not much, that’s great – for now. That won’t last.


Feb
17

Physician dispensing comes to Connecticut

Inflated costs for employers and insurers, higher taxes for state residents, and riskier medical treatment for injured workers – all are on the horizon if Connecticut Workers’ Compensation Commission Chairman Mastropietro allows physicians to dispense repackaged drugs to injured workers.
Mastropietro held a hearing yesterday where 4uDoctor attempted to convince all in attendance that the inflated cost of physician-dispensed repackaged drugs is actually a good deal.
Most weren’t buying their claims, nor should they. On the contrary, as their website states, 4uDoctor highlights their ability to”Generate significant additional ancillary revenue” for physicians.
4uDoctor’s claims for patient benefits are easily debunked.
There’s NO evidence that physician dispensing improves compliance, speeds return to work, or improves outcomes. None. Zilch. Nada. In fact, Chairman Mastropietro may want to focus on the patient safety issue; here’s why.
Work comp claimants are usually treated by docs that haven’t seen the claimant before the occupational injury; this almost always is the case in Connecticut where most employers can send injured workers to physicians who specialize in treating work comp conditions. While the WC doc certainly asks about prior medical history, current medications and the like, it is not uncommon for patients to forget which meds they take or be unable to accurately identify their drugs.
Not so big an issue if the claimant goes to their usual pharmacy, where the system will identify any potential conflicts and notify the dispensing pharmacist.
A bigger issue arises if the treating doc doesn’t get the full story, prescribes and dispenses meds that conflict with the claimants’ other meds. Then, the patient may be harmed, and because this harm comes as a result of treatment for a work comp injury, the employer is on the hook for any additional medical care.
To further rebut 4uDoctor’s argument for patient benefits, note that their dispensing is only for workers comp patients. Why can’t the docs’ other patients benefit from “improved compliance…convenience…confidentiality”? Perhaps it is because Medicare and group health plans won’t pay inflated prices, but work comp payers may be forced to (if the Commission doesn’t do the right thing).
.
What does this mean for you?
Physician dispensing drives up costs for employers, increases taxes, and kills jobs. This is little more than a big money-maker for a few, paid for by the rest of us.

If you agree, please pass this on to the Connecticut Workers Compensation Commission Chair at wcc.chairmansoffice@po.state.ct.us


Feb
9

Opioids – one insurer’s (successful) approach

While many workers comp insurers and TPAs are lamenting the problems of overuse and abuse of opioids, some are actually implementing solutions. While no one can claim they’ve got this solved, there are some promising approaches.
One of the more sophisticated and comprehensive opioid programs was recently implemented by the Accident Fund and their subsidiaries. It involves early identification of opioids dispensed to claimants, rapid notification of adjusters, and peer-to-peer intervention in claims identified as high priority.
The program grew out of a research collaboration with the Occupational Medicine Division at Johns Hopkins School of Medicine that linked pharmacy data to claims data; the findings revealed a strong link between opioid use and extended disability duration. Equally important, the research team, led by the Accident Fund’s Jeffrey Austin White, determined the number of scripts for opioids “were increasing at a rate of 10% per year across the enterprise since 2006 and dominated the top 5 list of most used drugs by 2008.”
Accident Fund Holdings Inc. (the parent company of the Accident Fund, CompWest, United Heartland, and Third Coast Underwriters) is using an internally-developed software application called “Care Analytics” to monitor incoming pharmacy records in “near real-time”, looking for triggers and patterns that indicate a potential for abuse. When a potentially problematic transaction is flagged, the appropriate adjuster is immediately notified. Depending on the specifics of the claim and the transaction, a nurse case manager and/or the Medical Director may also be notified.
There’s a good deal of peer-to-peer intervention in the program, and to date its been quite successful. According to Paul Kauffman, RN and director of Accident’ Fund’s medical management programs, “Over 70% of our providers have been willing to adjust treatment protocols and monitor the use of opioids by our injured workers…over five percent [of claimants identified] have been weaned from narcotics and are already back to work.”
By no means is this an easy process, and it can be complicated by workers comp regulations and laws that don’t promote effective approaches to addressing opioid abuse and addiction in workers comp. This has to change; the Hopkins-Accident Fund research indicated that workers prescribed even one opioid had average total claims costs 4 to 8 times greater than claimants with similar claims who didn’t get opioids.
I should note that I’ve been working with Accident Fund and their affiliated companies for some time, however I was only tangentially involved in this program. That said, it is obvious that one of the key factors driving the success of this program has been strong and consistent support from senior management, in this case Chief Claims Officer Pat Walsh.
What does this mean for you?
Solving the opioid problem is absolutely realistic, but it requires strong senior management support, careful use of intelligent analytics, and coordination across multiple areas within the payer.


Jan
30

$3 million and counting

To date, Automated Healthcare Solutions and other companies owned by their principals have donated over $3 million to various politicians, campaigns, and political organizations. Automated Healthcare Solutions and their sister companies are heavily involved in physician dispensing to workers comp patients in Florida and other states.
The actual number is $3,224,076 since 2002, coming from dozens of companies that are affiliated with or managed by AHCS’ principals, with big dollar donations to committees backing current Senate President, MIke Haridopolous and House Speaker Dean Cannon.
Haridopolous’ and Cannon’s committees each received at least $350,000.
The research was done by the Florida Independent’s Virginia Chamlee, who details the various companies and political donations in her piece on Automated Healthcare Solutions. Chamlee’s piece is the first to provide a full picture of the political donations of AHCS’ principals Zimmerman and Glass, and the $3.2 million total shows clearly just how important Florida is to dispensing companies and their affiliates.
If you are thinking this isn’t a big deal – you aren’t thinking. Physician dispensing increases Florida workers comp premiums by 2.5%. That added cost will disappear if Senate bill 668 passes and is signed into law, but the contributions and political muscle of AHCS and their allies are making that look increasingly doubtful.
SB668 is out of one committee in the Senate, but things get tougher from here. There’s no question Sen Haridopolous has gotten an earful from those who are profiting from physician dispensing, and as the Senate’s boss, he has a lot of influence.
Now he needs to hear from those who are paying the tab.
Send Sen Haridopolous an email, copy Sen Alan Hays, the Senator who is backing the bill to limit the cost of physician dispensed drugs – not ban physician dispensing, but limit the cost to what you’d pay for the same drug at a retail pharmacy.
and send me a copy too.
Tell Sen Haridopolous:
– Florida’s employers can’t afford to enrich a select few who get most of the dollars from physician dispensing.
– If he’s serious about getting the State’s economy back on track, he’ll help employers cut their costs
– if he’s serious about helping taxpayers, he’ll stop backing physician dispensing which adds to their bills while forcing schools, police and fire departments to lay off workers to pay the inflated bills of physician dispensers.
What does this mean for you?
Time to get active, or don’t complain when SB668 is defeated and your costs go up even more.


Jan
24

Physician dispensing in Florida – Can money buy bad policy?

One of the most powerful firms in the physician dispensing business is sending hundreds of thousands of dollars to elected officials in Florida. [sub req] The donations, to individual politicians and their affiliated organizations, come as the Florida Senate is considering a bill that would limit reimbursement of physician-dispensed drugs to the cost of the underlying (non-repackaged) drug.
This morning Mike Whitely of WorkCompCentral reported Automated Healthcare Solutions “gave more than $32,500 to Florida state lawmakers and more than $500,000 to committees associated with conservative causes and candidates in 2011…”, most of it in the last three months of 2011.
The timing is fortuitous, as Senate bill 668 was moving thru the legislative process last quarter, and is the subject of intense debate. Suffice it to say that passage of SB 688 would greatly reduce the income of companies in the physician dispensing/drug repackaging sector.
The physician dispensing bill made it out of one Senate Committee last week, albeit with a poorly-written and ill-advised amendment.
Writing in HealthNews Florida, Carol Gentry reported: “SB 668 survived its first committee in a 7 to 4 vote. But some senators who voted in favor said they may change their minds if answers to their questions aren’t forthcoming by the time it gets to the Senate floor.”
It’s unknown if the flood of cash from AHCS will affect the votes of key Senators, or cause beneficiaries to use parliamentary procedures to block the bill. The forces allied in support of the bill include the Chamber of Commerce, most of the workers comp insurers, and many employers.
And, in an interview with Whitely, a spokesperson for AHCS said the company is not focusing on the issue, saying their donations are “not a means of affecting public policy”.
Really. That’s what she said. Evidently AHCS’ half-million bucks – donated to key legislators with power over SB 688 – is not related to physician dispensing.
That being the case, I’m sure Florida’s elected legislators will do the right thing, pass the bill, and thereby reduce Florida employers’ work comp premiums by tens of millions of dollars.
What does this mean for you?
Yet another opportunity to watch the ugly, money-driven process that is politics at its worst.