Oct
17

First Survey of Opioids in Work Comp – initial results

We’re plowing thru the responses from 400 front-line and management folks who responded to HSA’s first Survey of Opioids in Workers’ Comp; thanks to CID Management for sponsoring the Survey.

Thanks also to the folks who took the time to complete the Survey; they’ll each get a detailed Survey Report (out in a couple of weeks). Fellow New Englander Andrew Burton won the drawing for the iPad mini; here’s the handsome devil himself…

andrew burton

Here are a few of the initial findings;

  • more than 80% of ALL respondents said opioids lead to addiction, increase disability duration, and increase the risk of fraud and abuse
  • more than half think the problem is getting worse or significantly worse
  • that’s not to say respondents think opioids have no place in work comp, in fact more than 90% believe there is an appropriate role for opioids
  • over 94% of both groups indicated the treating physician was their pick for “whose responsibility it it to manage opioids”
  • over 45% of both groups believe payers have been somewhat or very ineffective in addressing opioids...the cause of this is primarily due to regulatory restrictions, although internal obstacles are considered a very significant contributor as well.
  • Re solutions, about 80% listed
    • peer/physician review for claims > 90/180 days,
    • drug utilization review,
    • random drug testing, and
    • opioid agreement/contracts as components of the ideal solution.

Lots more to come as we’ve got a couple gigabytes of data to review and cross-tabulate.  There will also be a webinar on the Survey results in early November, and I’ll be at CID-M’s booth in Vegas to answer questions about the Survey as well.

Will get you more details shortly.


Oct
7

Workers’ comp PBMs; what’s happening and why

The workers’ comp pharmacy benefit management (PBM) industry is consolidating, with two recent transactions accelerating a trend that started several years ago.

This trend will continue.

There are several inter-related things going on here.  Every payer uses a PBM, so market share can only be gained by taking business from a competitor or buying it by acquiring the competitor.

Competing for business puts a premium on price and service, and squeezes margins.  Now, price is important, but so is buying power (leverage over the retail chains that are suppliers), technology (especially adjuster/case manager interfaces) and, more and more, clinical expertise and the ability to make that expertise actionable.

The latest deal involves industry founder PMSI and long-time rival Progressive Solutions.  Progressive Solutions is itself the product of the acquisition of Progressive Medical (one of the other early entrants in the WC PBM business) by Stone Point Capital. Stone Point owns Stone River, the leading third party biller (they are a factor, buying workers’ comp scripts from retail pharmacies and billing the right employer or insurer). Stone River had long sought to be thought of as a true PBM; buying Progressive Medical fixed that need.

The PMSI-Progressive transaction is not as simple as Healthcare Solutions’ purchase of Modern Medical, which appears to be a straight purchase to gain share, expertise (Modern’s clinical pharmacy program is strong, as is their government affairs function), and strength in DME and home health business.

In contrast, the PMSI/Progressive deal is anything but straightforward.  Kelso and Company is in the lead position on the deal, while Stone Point “will continue to be a significant shareholder in the combined business.” Kelso’s entrance into the PBM business  is significant, as is their lead position.  While some in the industry see this as Stone River acquiring PMSI, that is clearly not the case.

Industry followers may recall Healthcare Solutions purchased ScripNet a couple years back, and industry leader Express Scripts bought rival MSC several years prior to that transaction.

When the Kelso/Stone Point deal closes, there will be six PBMs with significant market share; Express, PMSI/Progressive, HealtheSystems, myMatrixx, Coventry/FirstScript, Healthcare Solutions.  The dominant third-party network supplier is Catamaran, a position the company assured with their purchase of rival Restat.

What does this mean for you?

A fiercely competitive business is driving more value for buyers – and buyers are demanding more value. 


Sep
27

NCCI’s latest pharmacy report – the highlights

The good folks at NCCI just published a new study of prescription drugs in workers’ comp; here are a few highlights; the data is from 2011.

  • Narcotic usage increased significantly, from 21% of costs in 2010 to 25% in 2011.
  • Physician dispensing increased as well, along with the average cost for physician dispensed drugs.
  • NCCI estimates drugs account for 18% of all medical expenses; note that this is based on total incurred cost, or for the layperson, their estimate of what the total including already-paid and future drug costs.
  • The older the claim, the greater the percentage of total medical costs due to drugs – up to 40 percent.
  • On a cost per claim basis, NCCI indicates drug costs increased six percent in 2011.
  • Generics account for 76 percent of the scripts, but only 44 percent of the cost.

So, what does this all mean?

Couple things stand out.

First, NCCI’s numbers are based on total incurred, therefore there’s a bit of forecasting involved. I note this as the 18% figure (drug costs as a percentage of total medical spend) is significantly higher than most payers I work with; the range is around 12% – 14%.

Second, drug spend declined in 2011 according to CompPharma’s annual Survey of Prescription Drugs in Workers’ Comp.

Why the difference (NCCI indicates a 6 percent increase)?

  1. CompPharma looks at total, not per-claim cost, so claim frequency has some impact.
  2. NCCI uses incurred (there it is again), the Survey is based on actual paid amounts.
  3. CompPharma is a survey of 23 payers, all of which use PBMs.  These are generally fairly-to-very sophisticated payers.  In contrast, NCCI’s data comes from a much broader spectrum of payers, some of which don’t use PBMs, and others don’t use them effectively.

What does this mean for you?

Drug cost increases are moderating, but physician dispensing remains a big problem, and opioid usage increased almost 20% (four points) year over year.

That’s really bad.


Sep
16

Buy this book

WCRI’s just published a comprehensive guide to physician dispensing in workers’ comp, complete with cost trends, state regulations and legislation, individual drug price differentials, and a wealth of other great information.

Here is the key take-away.

  • in four states – IL MD FL CA – physician dispensing accounts for more than 55 percent of all drug spend.
  • In four more – CT PA TN GA – it accounts for more than 30%.
  • and it continues to grow across the board.

What’s notable is that after regulations to limit upcharging for repackaged drugs were put in place in California, the percentage of scripts dispensed by docs didn’t change appreciably.  

With other states, e.g. GA IL MI CT all taking similar action, we will know more about the impact of price controls on dispensing.  My sense is the controls will not significantly reduce physician dispensing.

That is too bad, as CWCI research proves physician dispensing increases medical costs over and above the higher cost of the drugs – while extending disability duration and total claims cost.

All to enrich a few docs and their dispensing company allies.

What does this mean for you?

Higher costs.  Worse outcomes.

 


Sep
13

Another transaction in the work comp space

Healthcare Solutions will be acquiring PBM/DME firm Modern Medical.  

The deal brings together two companies with strong pharmacy clinical management programs, DME/HHC products, and somewhat different target markets.  Modern has a solid customer base among self-insureds and on the West Coast. HCS has a broader product portfolio, offering networks, bill review, and other WC managed care services to large and mid-tier insurers.

This was the second recent transaction for Duluth, GA based HCS; a year ago the company purchased PBM ScripNet, adding a strong presence in the southwest and several marquee clients.

The deal is also the second PBM transaction in the last seven days, coming just a week after the announcement that Kelso and Stone Point are acquiring PMSI, which will be combined with Progressive/Stone River.  It also follows the Mitchell transaction, while other sources indicate OneCall Care Management is also exploring an equity event.

There are at least a couple other shoes still to drop, as the private equity industry continues its pursuit of any and every asset doing business in the workers’ comp industry.

Regarding the HCS-Modern transaction, no official word out from either entity as of yet; stay tuned for further developments…

For more on what’s going on and why, read this.

 

 


Sep
9

Survey of Prescription Drug Management in Work Comp – results are in

CompPharma’s Tenth Annual Survey of Prescription Drug Management in Worker’s Comp is available for download here.

There are two key takeaways from this year’s Survey; the continued decline in drug costs for programs managed by PBMs, and the industry’s sophistication, knowledge, and expertise about all things drug-related.  The latter is one of those findings that is not immediately apparent as it has gradually increased over the last ten years; it is blindingly obvious when one reviews the first Survey and compares it to this year’s.

Respondents’ knowledge of pharmacy is deep and broad; their comments on issues, concerns, and results reflects that knowledge as they discuss issues including:

  • the dangers of benzos and opioids prescribed together,
  • concerns about opioid addiction and treatment thereof,
  • rapid growth in urine drug monitoring,
  • safety issues inherent in physician dispensing,
  • and drug utilization review functions and programs

For the third consecutive year, respondents reported an aggregate flat or decrease in drug spend.  Careful observers may find this puzzling as overall industry data indicates drug costs are up.  However, the Survey’s respondents all use PBMs, with most taking full advantage of many of the programs and services offered by their PBM.  Perhaps more telling, other data indicates spend on opioids on programs managed by PBMs was also down last year.  

All good, right?

No.  

Senior management remains quite concerned about drugs, with the long term impact of opioids the key driver of that concern. 

And concerned they should be.


Aug
26

Opioids in work comp – Survey says…

We are just about done with our Survey on Opioid Management in Workers’ Comp and there are a few early findings that caught our attention.

(to complete the survey, and register for the iPad we’re giving to one respondent, click here)

About 2/3 of respondents have been in WC for more than 15 years, and about the same percentage work in claims or medical management.  In all, a highly experienced, very knowledgeable group.

The most common first words that come to mind when they hear the word “opioids” are addiction and abuse. 

40% of respondents said senior management is “very concerned” about opioids.

A majority of respondents think payers’ efforts to address opioids have been somewhat or very ineffective; most blame lack of effective regulations.

Payers would like to see regulations: 

  • instituting evidence-based clinical guidelines; 
  • supporting urine drug monitoring;  and
  • requiring opioid agreements/contracts.

Finally, 94% said opioid usage has lead to addiction/dependency.

94%.

Is your hair on fire?

 


Aug
15

Highlights of the Survey of Drug Management in Work Comp – 2013 edition

Payers’ views of drug management in workers’ comp have evolved dramatically over the last decade; here are a few initial takeaways from the 10th Annual Survey of Prescription Drug Management in Worker’s Compensation.

  • For the third consecutive year, respondents’ drug costs declined in real terms, both for the average across all respondents (-3.9%) and the average of each respondent (-3.7%).
  • On a scale of 1 through 5 with 3 being “drug costs are equally as important as other medical cost issues,” drug costs were rated a 3.9, or “more important than other medical cost issues.”

  • Respondents are concerned (4.0) that drug costs will be more of a problem in the next 12-24 months than they are today.

  • Respondents deemed opioid prescribing, dispensing, monitoring, and management as the most important way to control workers’ compensation pharmacy costs. Respondents judged opioids to be an extremely significant problem, giving it an average of 4.8. This remains the highest score for any survey question in the history of the survey
  • All but one respondents had made significant upgrades and improvements to their clinical programs in 2012 

We’ve been surveying workers’ comp payers about their views on prescription drug management for ten years now, and the results from this year’s Survey show a remarkable increase in respondents’ expertise, depth of knowledge, and level of sophistication.  The responses to qualitative questions revealed most respondents are far more familiar with all aspects of the drug issue than they were a decade ago.

It is no surprise, then, that costs have declined over the last few years.  While there have undoubtedly been external factors that have contributed to that happy event, there’s also no question that the payers’ focus on this issue is paying off – in lower costs, better care, and reduced premiums.

That said, the looming opioid crisis will require a redoubling of that focus if payers are going to avoid the potentially devastating long-term financial consequences of opioid usage.

Past surveys are available here; a public version of the 2013 Survey will be available next week; I’ll let you know when it is.


Aug
14

Survey – Opioids and Workers’ Compensation

It is NO secret that opioids are an issue for the workers’ compensation industry – the cost of the average lost-time claim with long acting opioids 900% higher than those without.

What is a secret is why there’s a picture of an iPad Mini here (see last paragraph for details)…

iPad_mini_MQ

We do know (thanks to a story published in The New York Times’ June 22, 2013 entitled “The Soaring Cost Of the Opioid Economy,”) the stronger the opioid, the higher the expense of the claim as:

  • the average cost of claims without opioids is $13,000;
  • the average cost with a short-acting opioid e.g. Percocet is $39,000 (300% of avg.);
  • the average cost with a long-acting opioid e.g. OxyContin is $117,000 (900% of avg.); and,
  • between 2001 and 2008, narcotics prescriptions as a share of all drugs used to treat workplace injuries jumped 63 percent, according to insurance industry data.

The claims cost while enormous seems small in comparison to the human toll that opioids are taking on families and friends. Opioids are highly addictive and are robbing users of their lives as they knew them and by taking them:

·      U.S. EMERGENCY ROOM COSTS Cases in which an opioid other than heroin was cited as a reason for an emergency-room treatment in 2004 – 299,498 and in 2011 – 885,348 (almost a 300% increase).

·      OVERDOSE DEATHS Where prescription opioids were involved in 1999 – 4,030 and in 2010 – 16,651 (over a 400% increase).

·      DRUGS FOR OPIOID ADDICTION The number of prescriptions dispensed for two drugs increasingly given to treat opioid addiction — buprenorphine and naltrexone — has soared along with opioid use from almost zero in 2002 to 8 million prescriptions in 2012.

·      PATIENTS IN ADDICTION TREATMENT Number of patients in a one-day survey at facilities that use methadone or buprenorphine to treat addiction to pain pills or heroin has risen from 228,140 in 2002 to 313,460 in 2011. (Does not include all patients treated at doctors’ offices.)

What we don’t know is payers’ perceptions, programs, and results.  To that end, we are conducting an online Survey of Opioids and Workers’ Compensation; seeking information about what payers think and are doing about opioids; how opioids are affecting loss costs, claims handling, and claim closure; what management programs are working and what aren’t; the role of the adjuster and PBM; what role opioids should play in worker’s comp; and what the future holds.

Click here to complete the Survey

Couple details –

  • all survey respondents get a detailed copy of the Survey Report
  • one respondent will get a16Gb iPad Mini in the color of her/his choice
  • all responses are confidential

Jul
26

Pennsylvania’s drug problem

The profiteering plunderers of the workers’ comp system have moved into the Keystone State, proffering their repackaged drug get-rich-quick scheme for physicians treating workers’ comp claimants.

Patient safety?  Hah!

Conflict of interest? So what!

Higher taxes?  Screw ’em!

Alas, there’s no evidence of movement on the part of PA’s legislators to address the issue, despite the public discussion of problems inherent in physician dispensing.  An article in the Philadelphia Enquirer last year noted:

“A 2007 Institute of Medicine report showed that medication errors originate most often during the medication prescribing process. At least half of these prescribing errors are detected and corrected when pharmacists review the safety and appropriateness of the medication. [emphasis added] But having the same physician prescribe and dispense eliminates that safety net before the error reaches the patient…

Don’t let advocates for doctor dispensing fool you. The potential safety issues with physician dispensing cannot be easily dismissed.”

Despite the concerns, physician dispensing is increasing in PA.  WCRI reports that a fifth of all drugs were dispensed by docs in 2010/2011, accounting for 27% of drug costs – up from 15% in 2007/2008. The price for doc-dispensed generic Vicodin went up 23% over that period – while the cost for the same drug bought at a pharmacy dropped 10%.

In all likelihood, doc dispensing now accounts for over a third of all costs in Pennsylvania, increasing employers’ and taxpayers’ costs while endangering even more patients.  

To be sure, physician dispensing advocates will trot out their hoary arguments that dispensing reduces costs and speeds return to work, tired old lies that have been exposed by the CWCI’s research proving the opposite is true – medical and indemnity costs are higher for claims with physician dispensed drugs. Unfortunately, it does not appear the industry’s shills will have to stir themselves at all, as there doesn’t appear to be much interest on the part of the worker’s comp industry or their advocates to do anything about the problem.

Perhaps when the press uncovers a patient killed by a dispensing doc they’ll decide it’s worth their time.  That will happen.

What does this mean for you?

Until then, employers and taxpayers will just have to pay more for drugs claimants may well not need at prices inflated two to twelve times.