Mar
5

Live blogging from WCRI

In lovely Boston this week for the annual WCRI meeting, a day and a half stuffed with Research findings data and interpretation thereof.

Warning- due to some laptop issues I’ll be posting from my iPhone, and you will undoubtedly see many more typos than usual. A prize to the reader who correctly totals all the typos over the next two days.

The conference begins with the usual WCRI disclaimer that the organization presents research results and does not take policy positions. I’m happy to infer what the results mean and what we should do about the findings.

The lead off session addressed the impact of ppaca on work comp, specifically cost shifting from group to work comp.

Olesya Fomenko Ph.D did the research on the topic with a focus on ACOs and their impact on case shifting from group to comp. Much of the discussion revolved around capitated vs fee for service reimbursement and the financial motivations of the treating provider. In a capitated system, the doc gets paid the same amount for all non-occ care, but makes more for treating occupational conditions as they are not covered under he capitation arrangement.

The key finding is the “growing use of capitation is likely to increase the number of soft tissue injuries seeking payment under WC.”  Obviously this is going to be more common in states where capitated plans are more common.  The research indicates a potential increase in soft tissue claims in the 12 or so states with a quarter or more of workers covered by capitated plans – CA NY PA MI MA etc.

If capitation increases, there may well be more states with characteristics indicating a higher propensity to shift cases from group to comp. Capitation has declined over the last decade, but the growth of acos is likely reversing this trend.

Whats not visible in the data is the question “were soft tissue claims under reported previously, and now that there are stronger financial incentives to correctly categorize claims, they are now correctly categorized?”


Mar
3

Pre-WCRI catch up…

With WCRI’s annual confab coming up Thursday am, meetings in Boston tomorrow, and lots going on already this week, here’s a quick summary of goings on from all over the health care world.

Kudos to Liberty Mutual’s (and fellow Syracuse University grad) Tammy Camillone; Tammy was just promoted to run Liberty’s bill review operation.  With the pending transition from Coventry’s 4.0 to Strataware, this is a big job – but one well within Tammy’s capabilities.

Healthplan membership climbed by 5.6 million members from Q3 2013 to Q3 2014. That’s not surprising; what is surprising is the big gains in ASO (administrative services only, or self-insured health plans for larger employers) business for Kaiser and Anthem.  While most growth was in the individual lines, the jump in employer plans indicates things are looking good for health plans across a broad spectrum of products. 

A study just published in JAMA indicates the risk of overdose from prescribed opioids may be significantly greater if the opioids are long-acting (e.g. OxyContin) vs short-acting.

To our knowledge, the findings of the present study provide the first evidence that the risk of unintentional overdose injury is related to the prescribed opioid’s duration of action. If replicated in other cohorts, our findings suggest that clinicians weighing the benefits and risks of initiating different opioid regimens should consider not only the daily dose prescribed but also the duration of opioid action, favoring short-acting agents whenever possible, especially during the first 2 weeks of therapy.

Thanks to Steven Feinberg MD for the tipoff.

Finally, there are good people in the world, and there are people who are not.

Goings-on in Maryland work comp highlights this all too well.  The physician dispensing advocates, their pawns at the Maryland medical societies, and their hired hitmen are all on the wrong side of right.

In pursuit of the almighty dollar, these slimeballs are quite willing to say anything, do anything, lie about anyone, distort any facts and compromise whatever morals they may once have had just so they can keep feeding at the trough.

A trough filled with dollars hard-earned by taxpayers and employers.


Feb
27

It’s March! well, almost…

Here’s the quick update on goings-on this week.

First, Helios has an excellent synopsis of rules, regs, and laws affecting many aspects of workers’ comp medical management here.  Get it, save it, and you’ll find it’s a great reference.

Kudos to David Williams!  His Health Business Blog has its tenth anniversary this week; he celebrates by hosting a most excellent Health Wonk Review.  Posts on hypocrisy and executive compensation at a Catholic Health Network, convoluted and mostly losing efforts to avoid the PPACA mandate, hospitals’ patient experience ratings and the profitability of fund-raising make for a quick roundup of news and views certain to keep you on top of all things health policy.

Ben Miller at WorkCompCentral reports on the recent spate of mergers in the PBM world (subscription required).  Ben discusses the non-work comp market, noting WC is affected by goings-on in the (much larger) group health, medicare/medicaid world.

Heard about several PT provider groups who are quite concerned/angry/furious re the 59 modifier issue.  Two have retained outside counsel and both are pursuing audits.

Finally, here’s a really good piece on how some efforts to motivate employees are counter-productive; Hint – it isn’t (all) about money – but it isn’t that simple either. Well worth your time.


Feb
20

Friday update

There’s a lot going on these days; several major private equity transactions in the works with one on the cusp of closure (and no I can’t name the companies),

ARAWC is a new group led by Sedgwick’s Chris Mandel in an effort to expand employers’ ability to opt out of workers’ comp.  Currently Texas and Oklahoma are the only states that allow employers to not carry workers’ comp; there is a bill in Tennessee that would make the Volunteer State the third.

Smart move on the part of the giant TPA; expands the brand, positions S as a player in the new niche, and generates conversations with employers that otherwise wouldn’t happen.  Sedgwick gets marketing.

For those interested in more details on correct coding, the folks at Equian have added a sequel to their popular Correct Coding Initiative video.  With all the excitement about the 59 modifier out there, it’s well worth the 4 minutes.

In the “I CANNOT WAIT TILL I CAN STOP TALKING ABOUT THIS” category, a college in Baltimore has set up an educational program to train doctors on physician dispensing.  This after Maryland’s recent decision to not do anything about physician dispensing because, according to data collected by DWC, it is not a problem.

This just in; physician dispensing advocates and their supporters spent just over a million dollars lobbying last year in Pennsylvania.  That’s the total from examining reporting for 2014 for the various dispensing companies, medical societies and fellow travelers who were focusing on doc dispensing.

Nice of them to use employers’ and taxpayers’ dollars to try to suck even more dollars out of those very thin wallets.  Even nicer that they lost.

Enjoy the weekend…

 


Feb
18

The Thursday catch up

Sorry, dear reader it’s been a very busy week.  here’s what I;ve been tracking.

At WCRI, Rick Victor’s now the CEO and his apparent replacement has been named.  While that’s good news, what’s better is longtime WCRI exec Ramona Tanabe has been promoted into a new position of EVP and Counsel. Ramona is universally respected for her ability and knowledge; she’s one of the most talented people at a very talented place.

Back to the new guy; John Ruser, Ph.D comes to WCRI with a wide range of experience at the Bureau of Labor Statistics and in other positions at the Departments of Labor and Commerce.  I expect there will be a blurb up on WCRI’s site here in the near future.

Here’s a brutally funny – albeit 17 minute long – John Oliver video on pharma marketing.  It’s well worth your attention, as only the John Olivers of the world can make something this disturbing this entertaining.

Sticking with drugs, and the aggressive marketing of same, I’ve been immersed in the world of hepatitis C drugs for a couple of weeks.  Well, if not immersed, perhaps toe-dipping.  Anyways, turns out these new miracle cures may well not be cures at all.  The research cited to assert claims of a cure is pretty very hugely limited; one mass media article looked at outcomes after a whole six weeks of treatment…and further erred/exaggerated/got this entirely wrong by assuming “no more virus” is the same as an actual “cure”. 

btw, Health News Review is a terrific site for those questioning the validity of mass media reports on anything medical.

As if this wasn’t enough, news just out that health care spending may have grown by 5.6 percent in 2014, driven largely by…you guessed it…prescription drug costs which zoomed up 13%, and possibly higher net health insurance costs.

The numbers are preliminary, to be sure.  Of course, the real metric is health care costs as a percentage of GDP; we’ll have to wait another month or so for almost-final GDP and health care cost figures.

That’s all for now…

 


Feb
12

Romance is in the (health care policy) air!

A romantic but but not icky edition of Health Wonk Review is up at Peggy Salvatore’s Health System Ed blog.  Peggy covers all manner of romance and passion, minus the omni-present 50 shades stuff (thank you Peggy!)

Whether it’s a quick and highly readable explanation of Medicare’s Sustainable Growth Rate, a paean to the individual mandate and history thereof (thank you GOP!), or an alert about the dangers of nursing, Peggy’s got it for you!

 


Feb
6

Friday catch-up

Just two things today – Let’s start with the CorVel – Fort Worth PD incident.  After a police officer was shot, CorVel sent a nurse to the hospital, where the nurse was accused of asking “inflammatory” questions by an outraged Mayor.  This hit the print and video media, and CorVel has been pilloried by some for “insensitivity”.

My take is this appears to be blatantly unfair to CorVel and the responding nurse.

According to a piece in WorkCompCentral this morning, an internal investigation at CorVel indicates the nurse acted appropriately; CorVel is supposed to send a nurse immediately upon notice of a catastrophic injuries – standard practice across the industry. The nurse has a list of questions to ask, including the condition of the injured employee.  Evidently the nurse asked the family these questions, and the family was upset.  According to CorVel, the police liaison person mishandled the nurse’s visit.

I’m no CorVel fan, but they are getting a raw deal here.  CorVel has apologized to the family; from what I’ve read it looks like the Mayor is the one who should be doing the apologizing.

Bob Wilson has a slightly different perspective; he notes timing is everything.  True indeed, altho in this case CorVel would have been damned if the nurse wasn’t doing what s/he was supposed to when s/he was supposed to.

Coming on the heels of a not-favorable earnings report – with lower overall earnings driven by declining profits on the TPA and network businesses – this must make for some unhappy execs at CorVel HQ.

Maryland’s dropped the ball on doc dispensing in work comp

I’ve got to take state legislators, a few insurers, and the regulators to task here.  A number of stakeholders signed a letter agreeing to not propose legislation to address doc dispensing for the next two years.  They based this decision on data provided to the Workers’ Compensation Commission, data that – according to the Commission’s Chair – showed a decrease in physician dispensing from 2011 to 2014.

The Chair – Karl Aumann – is a good man, but I have to challenge this assertion.  I haven’t seen the report that Chairman Aumann is referring to, but hope to get a copy.  In the interim, I defer to WCRI, which reports an increase in doc dispensing in Maryland.  For some reason Aumann doesn’t trust WCRI’s information, which makes him one of the very few people who take issue with that august institution’s findings.

What’s most troubling is the letter  – and the logic for the legislative hiatus – completely ignores the biggest problem with doc dispensing; medical costs are higher, disability is longer, and indemnity expenses are higher.  The “it isn’t as bad as it used to be” logic is faulty at best.

I’d also note the letter misstates AIA – the American Insurance Association’s “position” on the legislative hiatus.  My sources indicate that AIA did and does have a position; they were NOT in favor of a hiatus and wanted a bill that would address the core issue.

This is a big weekend – it’s the opening of the college lacrosse season – here’s hoping your team does well…unless it’s Siena…


Feb
2

Quite a Friday

While the dust is a long way from settled, it is quite apparent there have been some major changes in personnel among some of the big players in workers comp services.

Two senior Coventry staff – industry veteran and network expert Bruce Singleton and COO Chris Watson – have moved on, with Singleton reportedly bound for Multiplan.

Coventry has promoted a divisional operator to the COO slot.

Watson is now at OneCall Care Management; different takes on his role.  Currently there are two COOs; one (Dave Olson) over PT, T&T, and imaging and another (Will Smith) on DME, home health, dental and the rest of the business.  Will be interesting to see how Watson fits in.

Long-time sales boss and all-around good guy Bob Zeccardi has moved into a different role, partially replaced by Matt Dougherty, former eastern regional sales VP.  In account management, Linda Lane has relinquished her position as head of account management to assume sole responsibility for servicing a couple of major accounts.  Her replacement is reportedly Jeff Flannagan.

Aaron Quick, a key executive involved with some of Align’s largest accounts, also resigned recently.

And, in the only public announcement, OCCM hired a new CIO on Friday as well, this time from outside the industry.

Word is there may be more changes afoot in OCCM’s C-suite – if they haven’t a;ready happened.

What’s driving these changes?

I’d guess Coventry folks have been reading the proverbial wall writing and are only too glad to move on.

As for OCCM – major changes in sales, account management, operations, and IT leadership point to rather more dramatic goings-on.

it appears the Align folks are ascendant; I won’t speculate as to why Apax saw fit to bring in another operator – if, in fact, Watson is in that role.

We will know a lot more this week.  Here’s hoping this works out well for those who deserve it to.


Jan
29

Indiana expands Medicaid

A remarkable experiment is about to begin in Indiana; the state will expand Medicaid, but recipients with incomes above the poverty line will have to contribute to the cost and pay something towards doctor and hospital visits.

I don’t buy the argument that this is a step onto the proverbial slippery slope, that next we know Medicaid beneficiaries will be forced to pay higher and higher deductibles and copays.

That’s as specious as the argument that states shouldn’t expand Medicaid because some day in the non-defined future the feds will pull the funding.

Nope, it is high time beneficiaries had some skin in the game.  Heck, I’d even go for giving the lower-income recipients a cash account they can use for similar deductibles and copays, with any balance at the end of the year going into a fund for education, child care, food, whatever.

Indiana follows in the footsteps of Iowa; several other states are looking into a similar program.  This is exactly what we need, states trying different things, seeing what works and what doesn’t.  We’ve learned a lot from Massachusetts – the state’s Connector plan has produced remarkably positive results.

Here’s hoping IN, IA and the other experimenting states learn a lot, and learn it quickly.

 

 


Jan
23

UPDATE – Friday catch up, and follow up on the Aetna-CWCS story

Congratulations to Accident Fund’s Jeffrey Austin White – Jeff has been named Director of Innovation at the top-ten workers’ comp insurer.  I’m honored to consider Jeff a good friend.  He’s also one of the smartest people I know, and has two other all-too-rare abilities; he gets to the crux of knotty issues very, very quickly, and communicates really technical, complex stuff clearly and simply – so much so that we far-less-brilliant folks can actually understand it.

Kudos to Lisa Corless, AF’s Chief Administrative Officer for creating the position.  Innovation at a work comp carrier – there is hope for the industry yet!

Thanks to WorkCompWire for highlighting Liberty Mutual Research Institute’s recently released Workplace Safety Index.  The top two causes of injuries – overexertion and falls.  C’mon folks, let’s get in better shape!

Health Reform Implementation and health insurance

Great article by Steve Davis in Health Business Daily on the public health exchanges – couple key data points:

  • the average benchmark health plan premium increase this year was 0 percent.
  • this despite only a 1 percent increase in the average deductible
  • a lot more health insurers are offering plans on the Exchanges; McKinsey reports a 27% increase in available plan options and 19% bump in the number of insurers participating.

It’s about the prices, stupid!

It’s long been known that the primary reason health care costs in the US are so much higher than in other industrialized countries is that medical services prices are way higher.  The good news is there’s more price transparency now than ever.

The latest comes to us from WaPo’s Wonkblog, reporting the price of a knee replacement varies from $17k to $62k – in the same city (Dallas). Hip replacement costs in Boston show an even greater range – $18k – $74k.

What’s interesting about this report (which comes originally from the Blue Cross and Blue Shield Association) is it is based on the price PAID for the service by Blues plans.

UPDATE – after a query from sharp-eyed reader PW, I spoke with the Blues about the price v cost question. Media contact Robert Elfinger told me the dollar figures are, in fact, the Blues Claims Rate.  That is, what was PAID for the service.  The report was not clear on this as it mixed “price” and “cost” repeatedly.

For those who bitch about “narrow networks”, this is precisely why narrow network plans will become the industry standard in the near future; health insurers must identify low-cost, high-quality providers and direct their members to those providers if they are going to survive in the hyper-competitive Exchange-based health insurance marketplace.

Low cost or wide networks – pick one.

And health insurers are doing just fine, thank you.  From UBS comes a brief summary of Unitedhealth Group’s recent financials, and they look pretty darn good. Medical costs are coming in lower than projected despite a pretty nasty flu season, and membership growth has been higher than projected (in part due to narrow network products).

Aetna and the layoff at Coventry Workers’ Comp Services

Last week I wrote about Aetna’s decision to raise the company’s minimum wage to $16 an hour and the subsequent layoff of 11 workers at subsidiary CWCS’ office in Franklin, TN.

I’ve been talking (via email) with Aetna’s Communications folks in an effort to a) make sure I get the details right; b) get their side of the story; and c) find out what the future holds.  To their credit, my sense is they’ve been really trying to be helpful – however for some reason they’ve not been able to provide much information.  Of late, they’ve been radio silent. Here’s what I have so far.

First, I said there were 11 workers fired; Aetna says there were only 8.  It appears that there were indeed only 8 laid off, however sources indicate an additional 3 will be.

Second, in their internal announcement of the increase in the minimum wage, Aetna said there would be no layoffs, that these would of happened in December if we were going to do anything like that.”  I reviewed all press releases after April 2013, and didn’t see anything about CWCS layoffs.  In talking with some of the laid-off workers, they told me they had no indication a layoff was coming and couldn’t recall any communication of any kind about a layoff. I’m not sure the “communication” over a year ago about “targeted job reductions” can be counted as a notice by any reasonable standard. Via email, I asked Aetna if the CWCS layoff had been communicated, and was told:

in the fall of 2013 after we closed [on the deal to purchase] Coventry (in May), we communicated integration activities over at least three years, including targeted job reductions as business units conducted the activities. 

This is obviously just an oversight; CWCS is a tiny part of Aetna, and on balance Aetna is clearly doing the right thing for the vast majority of its lower-paid workers.  For several thousand employees, the wage increase is a very big deal and one Aetna should be lauded for.

CWCS is a slightly different matter.  Clearly Aetna is looking to unload the division; equally clearly (at least to me) unless they accept a very low price, that’s not going to happen. While things play out, CWCS management is doing the cash-cow thing; slashing costs and outsourcing whatever they can in an effort to maximize profits.  I get it; it makes sense from a business perspective.  However, one would hope that CWCS would follow mother Aetna’s kinder and gentler employee relations philosophy.

Note – I informed my Aetna contact I’d be posting about this today and asked three questions about possible future layoffs and any efforts to help laid-off workers find other jobs; as of now they’ve not responded.  Fortunately, after reading the post, two area employers got in touch with some of the laid-off workers as they have open positions.