Mar
18

How’s the work comp “system” today?

A panel discussion on the State of the Workers’ Comp System featuring Alan Pierce, David Langham, John Ruser and Bruce Wood closed WCRI’s 38th Conference. The discussion was spirited, there were significant disagreements all handled with respect and courtesy – take a lesson, Washington!

There’s no question the “system” is way better than it was fifty years ago when the National Commission’s report was published…the panelists disagreed on how much “better” it is – among other issues.

Unfortunately what was not addressed in any detail was the state of the “system” today, rather the panelists focused mostly on how we got here. That was a miss, although my bet is Dr Ruser just ran out of time.

Alan Pierce JD opined [paraphrasing here] that all cost cutting efforts came at the expense of the injured worker, citing changes in Massachusetts’ reduction of benefits in the 90’s and other events. He also noted that issues related to compensability of injuries incurred by older folks with degenerative conditions are increasing, often to the detriment of the injured worker. Pierce is a passionate worker advocate with deep experience, albeit in one jurisdiction – Massachusetts.

Pierce asserted this has happened in large part due to the decline in organized labor and increased political power of employers. Unfortunately Mr Pierce went way over his allotted time, reducing other panelists’ time and robbing the audience in the process.

After Mr Pierce completed his soliloquy, Bruce Wood weighed in.  Bruce noted many states adopted key recommendations set forth by the national commission, then the work comp market collapsed around 1990, creating an “existential crisis.”

Bruce noted the industry was in such dire financial shape that state regulators adopted measures to address the largest cost driver in comp — permanent partial disability. He also challenged Pierce’s characterization of the industry’s prior acceptance of paying for care for aging-related conditions, citing changes in specific states to address that issue, changes that Bruce stated were necessary to help regain financial stability.

David Langham – a workers’ comp judge in Florida – criticized the production of the National Commission’s report, averring that the report was limited due to time constraints. Langham noted there needs to be a balance and legislators/regulators seem to make changes that are weighted too far towards employers or employees. Langham called for legislators to focus on getting things back in balance, noting few or no injured workers are involved in the legislative process, nor are any smaller  – or midsized employers for that matter. Kudos to Judge Langham for keeping to his allotted time.

Asked about the role of the Federal government, Pierce suggested perhaps there should be a set of minimum standards for worker benefits states should comply with…then noted this might become the de facto universal standard, thereby the “floor” becomes the ceiling.

Langham noted the public doesn’t have much faith in the Federal government, but failed to point out why that is the case – which I would argue is caused by two factors:

  • the vilification of public service by many pundits and politicians.
  • the abject failure of most elected officials to actually work for us, instead whipping up outrage and working only to get re-elected.[Of course the Federal government has problems…every large organization does…you tried to use your health insurance lately? called your cable company? mobile phone company?]

Wood noted that the last time Congress addressed any of the Federal programs was 1984…I would note that this is NOT the fault of those programs, but rather the responsibility of Congress.

Which, frankly, has not done its job.

My view

Change has to be driven by stakeholders.

Well, insurers are making record profits – they don’t see any need to change. Employers’ workers’ comp costs are at a historical low – they don’t see any need to change.

Injured workers may well see a need for change, but their intentions and desires are often co-opted by profiteers cloaking their insatiable thirst for yet more dollars in the guise of “helping workers.” I’m looking at you, mail order pharmacies masquerading as advocates…

Physician dispensing accounts for half of all drug spend in several states – yet delivers zero benefit to injured workers and sucks hundreds of millions out of employers and tax payers.

Many – but not all – hospitals in Florida are absolutely screwing employers and taxpayers, yet legislators and regulators in the pocket of the hospital industry aggressively resist any attempt at reform. Meanwhile, Florida’s doctors get paid less to treat work comp patients than their fellow physicians in pretty much every other state – and those same legislators and regulators do nothing.

I ran into old friend and colleague John Swan on the way out of the hotel (btw I LOVE the Westin Copley Square – great service, terrific gym, wifi works).

John said something we – and I – need to ALWAYS remember – the only people with “standing” to work on policy and interact with legislators are workers and employers.

The rest of us – insurers, TPAs, service providers, brokers, consultants, judges, attorneys, medical providers – are tangential at best.

 


Mar
16

WCRI kicks off…

It is SO GREAT to see faces, shake hands, smile and see it returned, reconnect with colleagues and friends after a looooong two years.

Scroll to the bottom for impacts on P&C and work comp…

Gallagher Bassett’s Russ Pass opened the conference – full disclosure I’m a big Russ Pass fan; he’s incredibly thoughtful, measured, and knowledgeable, and WCRI is lucky indeed to have Russ as Chair.

Dr. Bob Hartwig dove into the impacts of COVID on the work comp line….I had several cups of coffee so felt almost ready to keep up with the estimable Dr. Hartwig.

Inflation

is at a 40 year high, started by supply chain issues, then exacerbated by fiscal/monetary policy, wage increases and now Russia’s war on Ukraine and the impact on energy prices. Inflation is driven by price increases in energy, food, vehicles and “core goods” — NOT from services including medical care.

Oil is going up and down – the China Shenzhen shutdown has cut prices quite a bit as demand falls (that’s my take, not Dr Hartwig’s). We are also a LOT less vulnerable to oil prices now as cars are twice as efficient as they were in 1980.

Hartwig noted that as bad as things are today – they really aren’t that bad.  As one who graduated college into high inflation and high unemployment, I heartily agree.

Dr Hartwig noted there’s a 20-25% chance that we enter a recession within the next year…although others think the chances are higher than that.  that would have a MAJOR impact on workers’ comp, as employment would drop and we might well see attendant claiming-related behavior.

Hartwig also noted that reserve adequacy might suffer if inflation stays high for a some time.  Not sure I see that – WC is WAY over-reserved today so there’s plenty of dollars in the kitty to make up for inflationary pressures.

Part of the driver of the current labor issue is a lot of people have been in and out of the workforce due to illness. That said, about half of businesses are having a tough time filling jobs…as only 82.2% of those in their prime working years in the workforce that’s likely a much bigger driver. Dr Hartwig opined that problems with childcare and fear of contracting COVID along with unemployment benefits are major contributors.

Wages went up over the last year, with average hourly wages up 10.6% from 2/2021 to 2/2022.  That’s a lot, especially compared to recent increases which were mostly in the 2 – 3% range for the last decade or so. (Ed note – I’m really encouraged by this – great to see folks in lower wage industries like hospitality get big boosts in their income – well deserved!)

More info…

  • Non-farm payroll is back to where it would have been if COVID never happened – that is remarkable/historic/great,
  • the “quits rate” seems to have leveled off,
  • more of us are retiring – especially the 65 – 74 year olds,
  • and more than half of the 55+ are now retired…(what’s wrong with the rest of us??)
    • that’s the first time this has ever happened – says Dr H.
  • one of the biggest drivers of economic growth is…population growth. As we aren’t making babies like we used to, and for unfathomable reasons are severely limiting immigration – that’s a drag on the economy.

Impacts on P&C

COVID cut premium growth in half – BUT that was still much higher than COVID’s impact on th overall economy.

Work comp saw a 10% decline in premiums in 2020 (not including state funds) – by far the biggest decrease in P&C.

P&C investment yields were 2.6%, the lowest level in 60 years. As interest rates edge up, investment yields will increase.

The overall work comp combined ratio is projected to be 90 in 2021 after an 87 in the previous year. That, dear reader, is super-profitable compared to the line’s historical returns.


Mar
15

CWCI – what’s happening in California – part 1

The brainiacs at CWCI presented the results of their latest research last week…video is here.

I’m a big fan of CWCI’s work because:

  • it is super timely – much more so than any other research organization
  • it covers almost all California claims
  • CWCI’s researchers are very insightful and
  • they explain the implications clearly and concisely.

Top takeaways…

COVID is one persistent bugger…the repeated peaks are driven by variants – reminding us that viruses evolve, adapt, and persist.

The major jump in January 2022 was driven by Omicron…January numbers were 13% higher than the previous peak – remember Delta?

That said, and yet another reminder – to date COVID claims have NOT been a major cost driver – far from it, and that’s primarily because COVID claims either A) didn’t incur any payments or B) didn’t incur significant medical spend..

[According to  CWCI’s Rena David, The majority of the “no medical or indemnity claims” may well be mostly those that were reported by the employer when there was a possibility a worker had COVID exposure but either the claim didn’t go forward or there wasn’t a positive test.]

While median costs for LT COVID claims with medical expenses were modest – and a lot lower than non-COVID claim costs, the gap narrowed considerably for claims at or about the 90th percentile for LT claims with medical expense.

BUT COVID claims were still less expensive for non-COVID claims – as if we needed more proof that COVID claims will not break the bank.

What does this mean for you?

As goes California, so goes the rest of us – just a little later.


Mar
14

Are we there yet?

Last week’s CWCI conference was – as usual – stuffed with useful information you can’t find anywhere else.

We’ll start off with this – Mark Schniepp PhD’s discussion of the state of the economy. Interesting takeaways indeed…

First up, consumer sentiment is not great – despite a booming jobs market, rising wages, low consumer debt and strong household finances including a solid savings rate, folks seem concerned about inflation. (note these data don’t account for the Russian war on Ukraine).

Second, jobs. There’s a giant number – as in a record – of job openings. This is pushing wages up – which I’d argue is a good thing, as the middle class’ wage increases have long lagged income increases among the super-rich. The lack of child care is a major factor – Dr Schniepp noted:

“among prime-age workers – those without children have fully returned to the workforce.”

I’m quite sure you, dear reader, know families that are constantly stressed by the lack of child care and the impact that has on work.

As one who graduated college at the height of the inflation back in 1980, when mortgage rates were in the teens and inflation wasn’t much lower, I get the concern about inflation.

That said, jobs were scarce indeed back then. So, compared to the early eighties, people are doing quite well, but IMO people are paying way too much attention to things like gas prices.

Gas accounts for just one out of every fifty dollars of personal spending…demonstrating once again that people are NOT rational.

The Russian War on Ukraine will likely drive some costs higher although we Americans are much less vulnerable than folks in Africa which rely on Ukrainian wheat and other grains.

Dr Schneipp does NOT expect inflation to persist, and noted that most key economic indicators are rising, consumer demand is strong, corporate profits are really high and business investment is surging.

The net…

We are not rational beings. The economy is doing quite well, you are probably doing pretty well (unless you can’t find child care), higher gas prices REALLY don’t affect you, and…you don’t live in Ukraine.

More to come tomorrow…


Mar
11

I told you so.

I cannot stand that statement…yet it is spot on. I’ve been posting on this for some time, often feeling like Cassandra.

Healthcare staffing shortages are fast approaching crisis levels, with major implications for each of us.

From ModernHealthcare:

As of last month, 27% reported critical shortages to the Health and Human Services Department…During crisis levels in the early phases of the pandemic, mortality rates spiked as hospitals rationed care. One-quarter of COVID-19 deaths between March and August 2020 were attributable to overstretched hospitals, according to the National Institutes of Health. Patients with the most serious non-coronavirus illnesses suffered under the same conditions. [emphasis added]

HHS recommended that providers use the Sequential Organ Failure Assessments score, which evaluates organ function to determine patients’ likelihood of mortality if they were to receive treatments or beds. Those most likely to die go untreated and often are diverted to palliative care.

Terminal burnout is the main driver. Nurses and hospital staff have been dealing with entitled, arrogant, mean-spirited patients many of whom are unvaccinated for more than two years.

One of the drivers is the archaic, hidebound, and wildly incompetent way we license nurses. Full disclosure – a future family member and nursing school graduate has been waiting three months for their nursing license paperwork to come through.

This at a time when nursing shortages are forcing hospitals to close entire departments and shutter entire floors.

It doesn’t have to be this way; the licensing compact adopted by 35 states and Guam allows some nurses licensed in one state to practice in others – with limitations.  Revamping the criteria and removing limitations would speed up the licensing process immeasurably.

But the licensing debacle is an effect, not a cause. The real cause is the unvaccinated who get COVID and spread and their enablers.

What does this mean for you?

Some people’s “freedoms” are killing others. 


Mar
9

Work comp’s moving to electronic payments…

When was the last time you wrote a check?

When was the last time you manually deposited a paycheck?

When was the last time you bought stamps?

The world is switching to electronic payments – they are wholly secure, incredibly cheap, and super efficient. Yet some work comp payers are still writing checks and mailing them to providers, while others that have begun the journey are still mailing thousands of checks and EOBs every week.

Given work comp’s top challenges – declining premiums and fewer dollars and fewer resources for administration, and the ease of adopting e-payments – makes zero sense.

Paying providers is one of those “have to get it right” things that suck up resources and staff time. The challenges are many –

  • ensuring the provider’s banking info is exactly right
  • fraud prevention
  • postal challenges
  • tying the EOB to the payment
  • producing and delivering 1099s
  • answering provider questions about payments

In group health and governmental programs, electronic payments are fast becoming mandatory.

Aetna, United Healthcare and other giant payers are mandating electronic payments for their providers…as work comp accounts for less than 1% of total US healthcare payments, payers that don’t/can’t pay electronically  will find their costs going up and provider relations suffering.

Join me next Friday March 18 for a webinar on electronic payments and work comp – free registration is here; California CLE and claims credits are available. Hosted by WorkCompCentral, Change Healthcare’s Bill Barbato and I will dive into:

  • how to evaluate the impact of e-payments on costs and margins,
  • what you should expect from your e-payment vendor;
  • how e-payments get implemented;
  • why providers want e-payments, and
  • how paying providers can generate revenue.

Change Healthcare – formerly Emdeon – is the industry leader in electronic payments…

What does this mean for you?

With declining premiums adding pressure to admin expenses, electronic payments are a must-do.

Change is an HSA consulting client.

 


Mar
4

The jobs boom

Gas prices are up, there are concerns about inflation, and some shortages continue – that’s the bad news.

The good news is the hiring boom that’s been going on for over a year shows no signs of abating, AND wage increases seem to have moderated a bit – which may be good news on the inflation front.

As a result, unemployment is down to 3.8% – a great number by any standard.

From the New York Times:

Job openings are near a record high. Layoffs are at a new low. And hiring has remained strong in the ebb and flow of successive waves of the pandemic — employers have added at least 400,000 jobs every month since May, the longest such streak on record. [emphasis added]

The economy is moving in the right direction; things are looking solid for a robust 2022 indeed.

What does this mean for you?

More workers = more health insurance and workers’ comp premium dollars.


Mar
3

Wildly off topic…why Ukraine is winning

As the son of two parents in the CIA who grew up on military bases all over the world, I’ve had a special fascination with the minutiae…the (seemingly) minor and (seemingly) random things that cascade into defeat or victory.

After hours in the TwitterSphere, here’s my totally amateur take on why the Russians are losing despite an overwhelming advantage in military technology and hardware and personnel and the West’s absolutely correct decision to NOT intervene militarily.

stick with me here…the journey is worth it.

You’ve seen lots of photos and video of that gigantic convoy sitting on the road north of Kyiv…one that will ensure the total destruction of the capital and pretty much everyone in it.

Except that column hasn’t moved in three days. Two reasons…tires and rasputitsa.

Tires.

If you don’t keep tires inflated, move vehicles around, and minimize exposure to sunlight, they rot.

If tires fail, what was a HUGE asset – mobility, and a logistics train (supplies of fuel, food, water, ammunition, medical supplies, spare parts) – becomes a HUGE liability…modern armies consume gigantic quantities of everything, and when that runs out, they stop moving, shooting, and surviving.

A military tire expert(!) posted this…

If that column had been able to move quickly, Kyiv and Ukraine would be flying the Russian flag…sure the Ukrainians have done everything humanly possible to slow/stop it, but AK-47s and molotov cocktails are no match for masses of T-90s.

Okay, but it’s just tires, you say?

Rasputitsa

Rasputitsa is the Russian word for mud, which in the steppe country is bottomless. The incredibly fertile and deep soils of eastern Ukraines turn to mud when the spring thaw hits.  Reports indicate Putin bowed to China’s demand that Russia not invade Ukraine until after the Olympics…after the weather had turned just a bit warmer.

The Ukrainian defense, coupled with lousy Russian vehicle maintenance, likely caused breakdowns at the head of the column. So, the Russians had to get off the road to make any progress.

But…

Tires that work really well on roads have to be de-pressurized to get through mud, and when you lower the pressure, sidewalls flex, crack, and fail, and gazillion-rouble mobile air-defense vehicles, troop carriers, and fuel trucks get stuck.

Which allows very mobile, incredibly brave, and highly motivated Ukrainians to either fix and then use them to fight Russians or destroy them.

So, the rest of the convoy is stuck on the roads, where it runs out of fuel, food, water, and esprit de corps.

 

Well…Russia’s still got a huge and deadly air force…right?

Good question.

If the Russians didn’t take care of tires, what else did they ignore? Modern military equipment is incredibly maintenance-intensive. US fighter jets need more than 30 hours of maintenance per flight hour. 

The Russian air force has 4 times more planes than the Ukrainians, yet hasn’t achieved air dominance over Ukraine – a situation that has puzzled every “expert” pundit.

While I haven’t seen any current insights into Russian air force maintenance practices, there have been a LOT of problems of late, problems due to crappy maintenance, inexperienced crews, and a lack of training.

Net is, there’s a lot more to fighting and winning than lots of troops and fancy equipment.

Back story

There’s a LOT more to this, as in why the Russian military is so poorly maintained, trained and led (hint – Putin’s buddies are oligarchs that get huge contracts to provide tires to the military, contracts they fill by using cheap, crappy Chinese knock-offs so they can spend the rest on superyachts and apartments in London).

What does this mean?

Support Ukraine. 

Please consider a contribution to Care. Care is a very reputable and highly effective NGO with a rich history of successfully mitigating disasters and helping people.

Screenshot your contribution and put it in comments. I’ll post it – and my ever-lasting thanks.


Mar
1

Stuff you should know

When Physician Management Companies took over anesthesia practices, the units (amount of services) and prices went up dramatically (when compared to other practices).

As in 16.5% and 18.7% respectively.

No surprise, prices went up even more – as in 26% – if the PMCs were owned by private equity companies.

The fine folks at WorkCompCentral published the news that OptumRx settled with the Commonwealth of Massachusetts over the Commonwealth’s claim that OptumRx failed to follow workers’ compensation prescription drug pricing procedures. OptumRx agreed to pay the state $5.8 million. The settlement is here.

I’m trying to get more detail on this as the Commonwealth’s press release is a bit confusing.  You’ll know if/when we get more details.

Finally, the conspiracy theory that somehow COVID came from a lab has been put to rest – at least for those of us who believe in science. Somehow I doubt the tin foil hat crowd will accept the news that the virus originated in the Wuhan market.

Where COVID originated 

From Michael Worobey, a co-author on both studies and an evolutionary biologist at the University of Arizona via Medscape “When you look at all the evidence together, it’s an extraordinarily clear picture that the pandemic started at the Wuhan market…”

More details on the two studies:

In one study, researchers used spatial analysis to show that the earliest COVID-19 cases, which were diagnosed in December 2019, were linked to the market. Researchers also found that environmental samples that tested positive for the SARS-CoV-2 virus were associated with animal vendors.

In another study, researchers found that two major viral lineages of the coronavirus resulted from at least two events when the virus spread from animals into humans. The first transmission most likely happened in late November or early December 2019, they wrote, and the other likely happened a few weeks later.

There’s an excellent synopsis of the research and methodologies here. If you want to weigh in, please review the article at the link first.

What does this mean for you?

For-profit healthcare can be very problematic, and science always wins.

We are all shocked and heartsick over Putin’s War on Ukraine – if you want to help Ukraine and Ukrainians, please consider a contribution to Care. Care is a very reputable and highly effective NGO with a rich history of successfully mitigating disasters and helping people.


Feb
28

My apologies for the previous attempt to post this…a picture in the post somehow blocked the view of the body of the post.

What’s the deal with long-term COVID?

Why are facility costs increasing and where?

How will labor market disruptions affect work comp?

These and other questions will be addressed in Boston March 16 and 17 at WCRI’s Issues and Research Conference. I caught up with WCRI CEO John Ruser and Communications Director Andrew Kenneally to get the scoop.

remember these days…?

[Register here…don’t put it off as this often sells out]

COVID

26 months into the COVID era we know a lot more about the short-term health impacts of COVID (and associated medical costs and duration) but we’re only starting to understand how COVID infections affect us – and may impact work comp – over the long term. Dr Ruser noted the:

“majority of COVID claims are short duration and most don’t have medical expense, things that are going to surprise us may well be long covid associated (issues)…(we are) doing studies on covid claims and persistence in terms of services provided that WC payers are covering”

Denise Algire, Dan Allen, and Craig Ross DO are the panelists for a discussion of the workplace “after” COVID; mandates, return to worksites, and medical care are all on the docket. [I’m not sure there will ever be an “after” COVID; more likely we’re entering a “COVID era.”]

Facility costs

WCRI’s members have identified facility costs (inpatient and outpatient hospital and ambulatory surgery facility) as a key concern; one of the biggest drivers is provider consolidation.  Dr Bogdan Savych and Dr Sebastian Negrusa will discuss their research into the effect of provider consolidation on workers’ comp medical payments; Dr Ruser:

WCRI’s stakeholders raised this as a top issue…there will be some eyebrows raised as there hasn’t been research on the impact of vertical and horizontal integration’s effect on workers comp. We will discuss the implications for costs from both vertical integration and the acquisition of Primary care practices by larger health systems.

More on this issue here here and here.

Employment

The estimable Dr Bob Hartwig will educate and engage as only he can. Somehow Dr Hartwig manages to make the densest of topics relevant and entertaining. With employment a key driver of all things workers’ comp;

“disruptions in labor markets are going to have lasting impacts on the way we work and on workers’ comp claims. Bob Hartwig is coming to talk about these disruptions and their implications for workers’ comp”

What does this mean for you?
All in all, a festival of facts, a cornucopia of content,  await us in Boston…along with a most-needed opportunity to see old friends and, dare I say…shake hands?