If you want to get a detailed copy of HSA’s first Annual Survey of Worker Comp Claims IT Systems, time is running out.
Respondents will receive a detailed version of the Survey Report; non-respondents will recieve an executive summary version. The survey will take you about fifteen minutes; click here to get started.
Friday’s the last day for you to complete the survey; We’ve already exceeded our goal for respondents, but will keep the survey up till then.
There’s quite a bit of interest in acquiring new systems or improving current ones; When asked “What would be the primary business drivers for a system change?”, the vast majority of respondents said “Enhanced functionality that will increase staff efficiency and improve customer service.”
The desire to “increase staff efficiency” was heard consistently in responses to several other questions, and will be one of the areas we’ll explore in detail in the final Survey Report.
Insight, analysis & opinion from Joe Paduda