Health Strategy Associates’ First Annual Survey of Workers Comp Claims IT Systems is well underway, and we’re well on our way to reaching our goal. Respondents will be receiving a detailed copy of the Survey Report.
We’re using SurveyMonkey to collect and tabulate responses; the survey takes about 15 minutes to complete. Click here for the Survey.
We’ll have a couple preliminary revelations posted here shortly; early indications are there’s lots of ‘opportunity’ for improvements among vendors…
Here’s one not-surprising-and-quite-revealing item:
88% of the front-line representatives and managers said their current system is NOT fully integrated with their bill review and utilization review system (75% wish that it was); conversely, 68% of the executive leadership responses state that their system IS fully integrated with their bill review and utilization review system.
Disconnect, indeed.
The Survey seeks input from front-line folks and execs in claims and IT, and we’ll be comparing and contrasting responses to see if – or perhaps more accurately where – there’s a disconnect or differences in opinions between the two groups.
A brief summary version will also be available to the general public. Customized analyses of and presentations on Survey findings will be offered as well. Of course, no respondent-specific information will be provided in any version of the Survey report.
Sep
22
